Answers to your stay
From check-in times to parking, find quick answers to your most common questions before you arrive.
01. What time is check-in and check-out at NABSA?
Monday - Friday: 2pm - 5:30pm
Weekends, Public Holiday: 2pm - 4:30pm
Check-out by 10am daily
Late checkout must be by prior arrangement only and subject to availability
02. Payment & Identification Policy
All room rates must be paid in full prior to or upon check-in via credit card or a pre-approved direct deposit arrangement. Cash payments are not accepted.
Bookings will be cancelled if full payment is not received.
03. Is parking available at NABSA?
Yes, we offer complimentary parking for a standard-sized car or medium-sized SUV.
Parking is subject to availability on a first-come, first-served basis, so we recommend arriving early to secure a spot.
04. Where is the nearest Electric Vehicle Charging station?
The nearest Electric Vehicle Charging station can be found at 61 Jerningham Street, North Adelaide. Just a short walk from 190 Gover St.
05. Can I modify or cancel my booking?
Please refer to our cancellation policy at the time of booking for specific terms. You can also contact us directly to inquire about modifications or cancellations.
06. Is there Wi-Fi available?
Yes, we offer free Wi-Fi access throughout the property for our guests.
07. Do I need to provide identification upon check-in?
Guests must present a valid driver’s licence or passport at check-in.
Failure to provide valid identification will result in the cancellation of the booking.
08. Can I request an early check-in or late check-out?
We may be able to accommodate early check-in or late check-out upon request. Please reach out in advance to check availability.
09. Are pets allowed at NABSA?
We welcome assistance dogs, but other pets are not permitted on the property.
10. How can I contact NABSA?
You can reach us at (08) 8267 2500 or via reception@nabsa.com.au.